Watch this webinar on-demand if you want to:
- Know how to choose the right AI application depending on where your customers are at in their journey
- Learn how AI can deliver to three commercial outcomes; 1. increased transactions, 2. reduced customer churn, 3. more efficient use of agent time
- Hear real world examples of how AI has dramatically reduced live agent call volumes and increased number of customer interactions
This Q&A is your opportunity to ask any questions you may have about AI powered Chatbots. Pre-submit your questions to [email protected] your questions will be displayed publicly on this forum
In a world where time is the new currency, Steve Nuttall, Director of Research at Fifth Quadrant and Chris Savio, Senior Product Marketing Manager at Bold360 by LogMeIn, will discuss how you can leverage AI to operate more efficiently and help your customers faster.
The webinar will explore three key areas of opportunity for deploying AI in your business; 1. customer acquisition, 2. customer service, 3. agent knowledge.