Major improvements to the Bold360 agent workspace

Enhanced capabilities for supervisors

New Channels and Routing features

Are you a BoldChat user that is looking to improve your team’s efficiency? Or maybe you’re new to Bold360 and trying to find features you used in our .NET client? In case you missed it, the Bold360 of today will surprise you with all the changes we have made. Our team has been working hard to bring all the features and capabilities in BoldChat to our newer, modern Bold360 platform. 

Join Lainie Henry, Senior Customer Relationship Manager, and Coty Smith, Senior Product Lead, on Wednesday, October 2nd, for a live webinar to see how Bold360 will help your teams work smarter while also delivering better customer experiences

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