5 Predictions for Post-Pandemic K-12 IT Support

How to Prepare Your Help Desk for the Future of EdTech

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School tech support will never be the same again.

The pandemic has forever changed the way we live, work and learn. Since the spring, students and educators of all levels have adapted to remote learning and hybrid learning models. The adjustment hasn’t come without growing pains though. A reliance on technology to bring the classroom into students’ homes has presented a host of new applications that need IT support.

Students will eventually return to in-person learning, but IT support will never be the same again. Here are our top predictions that will impact school help desks in 2021 and beyond.

An increased investment in cloud-based applications
An explosion of device types & operating systems used by students and teachers
Renewed interest in increasing connectivity and equity towards distance learning
New security norms & policies to secure remote learning
The end of snow days

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5 Predictions for Post-Pandemic K-12 IT Support

How to Prepare Your Help Desk for the Future of EdTech

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Download Now