Headline
Join Micah Solomon, who consults and trains some of the greatest customer-focused companies of our time, to hear 4 principles for engaging millennial customers. We'll cover,
- What millennials expect from companies they do business with
- What not to do if you want to attract and keep millennial customers
- How your brand can leverage AI to delight millennials and earn their loyalty
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Customer experience is outpacing both price and product as the biggest brand differentiator. Businesses that fail to deliver exceptional customer experiences will have to resort to price wars to attract new customers.
The millennial generation of customers (born 1980-2000) now commands the largest wallet share of any generation in history, and their expectations are equally grand. But is your business ready to serve them, profit from them, and keep them coming back?