Headline
- Messaging trends and why you should care
- What you should expect from messaging channels
- How to get started with this new channel functionality
- Best practices and measures of success
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Messaging apps such as WhatsApp, WeChat, and Facebook Messenger have taken over as the preferred communication channel for many people. WhatsApp alone has over 1.5 billion monthly active users. Like other social channels, messaging platforms have evolved from personal-only interactions to consumer engagement channels. What does this mean for how you support your customers? Is your business prepared to meet the demands of these new channels and customer expectations?
Join our Bold360 duo of Akhil Talwar, Director of Product Management, and Christopher Savio, Senior Product Marketing Manager on this webinar as they discuss: